Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
FEATURED DISCUSSION
The Association of Children’s Museums (ACM) is proud to partner with We Can Do This (https://wecandothis.hhs.gov/), the COVID-19 public education campaign of the U.S. Department of Health and Human Services (HHS). ACM will collaborate with children’s museums and related organizations across the U.S. to share critical information about the avail...
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RECENT ACTIVITY
Seeking Advice: Front Desk Training Timelines & Best Practices
We're currently revisiting our training and onboarding process for our visitor services team (especially at the front desk), and I’d love to learn how others approach this.
Specifically, I’m curious:
- How long is your initial training period for front desk/visitor services staff?
- Do you have a structured development timeline or ongoing training after onboarding?
- What’s worked well for your team in terms of building confidence and con...
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