Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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Calla McCulley posted a new Topic
Thursday, Jul 24, 2025 at 5:25 PM
Seeking Advice: Front Desk Training Timelines & Best Practices
Hi everyone,
We're currently revisiting our training and onboarding process for our visitor services team (especially at the front desk), and I’d love to learn how others approach this.
Specifically, I’m curious:
We're currently revisiting our training and onboarding process for our visitor services team (especially at the front desk), and I’d love to learn how others approach this.
Specifically, I’m curious:
- How long is your initial training period for front desk/visitor services staff?
- Do you have a structured development timeline or ongoing training after onboarding?
- What’s worked well for your team in terms of building confidence and con...
Brianna Borka posted a reply on Re: Creating Pre-K Summer Camps
Thursday, Jul 24, 2025 at 4:40 PM
Said: That bit of knowledge alone is super helpful, about regulations. Bathrooms, they would definitely have to be self sufficient because we're a small museum with only 2 single unisex bathrooms for the building.
Mike Lee posted a reply on Re: Did you get direct tax credit for installin...
Thursday, Jul 24, 2025 at 3:48 PM
Said: We did receive a nice tax credit last year for work we did in 2022/2023. We built a new facility and were able to claim everything that is required to go into making the system work (Ex: pretty much all HVAC related items). ...
Mike Lee posted a reply on Re: Creating Pre-K Summer Camps
Thursday, Jul 24, 2025 at 3:41 PM
Said: The biggest challenge we had for this age group was in terms of bathrooms and making sure kids were self sufficient. A lot of it also depends on times/models. Our camps are 2-2.5 hours long. Others are full days. ...
Jennifer Acord posted a reply on Re: Creating Pre-K Summer Camps
Thursday, Jul 24, 2025 at 2:25 PM
Said: There's a whole different set of rules for kids younger than kindergarten. We had to jump through a lot of hoops this year to make it possible with state regulations. Before you do anything, find out what your state requires and if you can g...
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