Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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RECENT ACTIVITY
Brianna Borka posted a reply on Re: Helping Volunteers Engage with Visitors, an...
Friday, Nov 1, 2024 at 3:15 PM
Said: I appreciate all of the feedback since I'm just settling into this role after 12 years as a substitute teacher. I've only had volunteers for the past month... but that is quite literally half of the time that I've been in my role! ...
Megan Dietz posted a reply on Re: Helping Volunteers Engage with Visitors, an...
Friday, Nov 1, 2024 at 1:57 PM
Said: Hi Brianna,I agree with Kerstin and Danielle. Give the volunteers specific directions/guidance. What does it mean to you to look welcoming? How do you want them to engage with visitors? If it is slow, is ther...
Kerstin Landwer posted a reply on Re: Helping Volunteers Engage with Visitors, an...
Friday, Nov 1, 2024 at 1:47 PM
Said: Hi, Brianna!A volunteer who doesn't engage is a volunteer who is not confident about what they are representing. Try some role-playing. Or have each volunteer choose one topic that they are enthusiastic about at the museum ...
Danielle Larsen posted a reply on Re: Helping Volunteers Engage with Visitors, an...
Friday, Nov 1, 2024 at 1:41 PM
Said: Hey Brianna! You are not alone. I think engagement can be so hard to teach others, especially if it comes natural to you. I find that giving specific conversation starters to them helps. Those open-ended questions like What bri...
Brianna Borka posted a new Topic
Friday, Nov 1, 2024 at 1:20 PM
Helping Volunteers Engage with Visitors, and suggestions for volunteer management
I'm new to my position, both as at the Duluth Children's Museum and as Education Manager and supervising the volunteers. It also sounds like it's been a while since we've had consistent volunteers. I know what I do to engage the guests, and I try my best to lead by example, as well as giving suggestions, but I definitely feel like I'm not communicating well and end up just seeing some of them standing around not exactly looking welcoming. (the minimum expectati...
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