Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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RECENT ACTIVITY
Kahla DeSmit posted a reply on Re: End of Birthday Party Procedures
Thursday, Apr 27, 2023 at 11:24 AM
Said: We essentially have the exact same procedure (15 min set up, access to museum after rental, and we even give 15 min clean up grace). We try to communicate all of this in email confirmations so we have at least documentation- "you were t...
Florence Jennaro posted a new Topic
Thursday, Apr 27, 2023 at 11:14 AM
End of Birthday Party Procedures
Hi all, We just brought back birthday parties, and we are struggling to get the party hosts and guests to leave the party room when the allotted time is over. They get 15 minutes for set up and then 2 hours in the party room (clean up time built in). After the allotted time, they are allowed to stay in the museum to play, but they are not allowed to stay in the party room, and we are no longer responsible for their belongings. The parties so far have had quite extravagant set up, so clea...
Lisa Shull posted a reply on Re: Training and Supporting Floor Staff to Deal...
Thursday, Apr 27, 2023 at 9:00 AM
Said: Hi Claire, If you are willing to share your training, we'd love to see these ideas. My email is lisa@iexploremore.com. Thank you!
Rachel Dody posted a reply on Re: What’s the problem children’s museums solve?
Thursday, Apr 27, 2023 at 6:22 AM
Said: Thanks so much for helping me think through this, I appreciate it!
Chad Fifer posted a new Topic
Tuesday, Apr 25, 2023 at 4:13 PM
"Who To Call" List for Guest Services
I'm sure everyone has had this issue one time or another, and I've tried to solve it in many different ways over the year, but we've currently got a lot of new Guest Service Associates who are struggling to determine who to call given the various subject matter of incoming phone calls.
I've created similar lists for other organizations in the past, but they've never seemed to truly resonate with a wide array of staff to actually solve the problem long-term.
Does anyone feel...
I've created similar lists for other organizations in the past, but they've never seemed to truly resonate with a wide array of staff to actually solve the problem long-term.
Does anyone feel...
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