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Jen Alexander posted a new Topic
Friday, May 1, 2026 at 12:32 PM
Share your Per-Person Revenue Number
Hi All,
One of the things that we measure is our "Per Person Earned Revenue" number. I don't know if other museums measure this but it's easy and I thought I'd share ours and ask others to share as well.
Here's how:
First, pick a time period to measure and get your total attendance (everything like member visits, tickets, parties, groups, all the people)
Next, find your earned revenue, meaning anything a customer paid you (like camp fees, gift shop gross,...
One of the things that we measure is our "Per Person Earned Revenue" number. I don't know if other museums measure this but it's easy and I thought I'd share ours and ask others to share as well.
Here's how:
First, pick a time period to measure and get your total attendance (everything like member visits, tickets, parties, groups, all the people)
Next, find your earned revenue, meaning anything a customer paid you (like camp fees, gift shop gross,...
Kris Cole posted a reply on Re: Museum Gift Shop
Thursday, Apr 30, 2026 at 6:42 PM
Said: What is everyone using for POS and do you do ticketing in the gift shop as well?
Macy Middleton posted a reply on Re: Museum Gift Shop
Thursday, Apr 30, 2026 at 4:53 PM
Said: We manage our own store, but you should probably let them manage the purchasing, as they have the incentive to make as much revenue as possible!
Matt McDermit posted a reply on Re: Museum Gift Shop
Thursday, Apr 30, 2026 at 2:55 PM
Said: Hi there! While we don't have experience with outsourcing the museum store mgmt. to a third party, we are a little over a year in with our store and are extremely pleased with how it's been received and how well it has tak...
Kent Anderson posted a new Topic
Thursday, Apr 30, 2026 at 2:25 PM
Museum Gift Shop
Hello - we are opening in 4 months and as we explore options for our museum store, we are considering outsourcing management of our museum store to a local retailer/3rd party. I am wondering if anyone has experience with this model. We are exploring a model that would include the 3rd party paying rent for the space and the museum would take a percentage of the revenue as well. The museum would dictate what goes in the store but the 3rd party would manage inventory, order and maintain the...
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