Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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RECENT ACTIVITY
Kelly Lee posted a reply on Re: Interior Children's Museum Signage
Tuesday, Sep 17, 2024 at 9:12 AM
Said: Hello all,Is anyone willing to share specific educational sign content that they post throughout exhibits at their museum? We generally feel like less is more at the Children's Museum of Naples, but at the same time, we want to ...
Holly Dalferes posted a reply on Re: Train the Trainer Resources - DIY Professio...
Monday, Sep 16, 2024 at 5:23 PM
Said: We have made a commitment as a Reggio-Inspired institution to assuring that all of our staff have at least an introduction to the basics of Reggio thought, open-ended learning, and how to facilitate play to support independence within o...
Beth Housewert posted a reply on Re: Frontline Staff Customer Service Training
Monday, Sep 16, 2024 at 5:00 PM
Said: Khadija, I do a monthly 4 part workshop series that is perfect for younger staffers working on the floor (and honestly for anyone who interacts with guests). The training focused in on Museum Engagement and Initiating Play in t...
Nikki Myers posted a reply on Re: Frontline Staff Customer Service Training
Monday, Sep 16, 2024 at 4:55 PM
Said: Following!
Khadija Ahmaddiya posted a new Topic
Monday, Sep 16, 2024 at 4:24 PM
Frontline Staff Customer Service Training
Hi friends, Cayton Children's Museum in Santa Monica, CA is looking to resource our frontline staff with customer service training. Have you come across or experienced great trainings? This could be in person facilitators or online. How are you addressing basic customer service skills? We find that our staff is much younger than the parents we serve and communicating can be a bit intimidating - have you had similar discussions? Looking to gain all the perspectives ~
Cheers friends...
Cheers friends...
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