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RECENT ACTIVITY
Katie Martin posted a reply on Re: Is your museum on TikTok?
Tuesday, May 23, 2023 at 1:24 PM
Said: Heck yeah we are! Short form video is the latest frontier of digital marketing and one of the surefire ways to reach the younger generations who will soon be parents, decisionmakers and stakeholders. Millennials are a huge portion of us...
Monica Florio posted a reply on Re: Front Desk Facilitation
Tuesday, May 23, 2023 at 1:02 PM
Said: We have different types of locks that can be manipulated attached to the wall at child's level below the counter. We also have a child-sized leather sofa and chair next to the check-in area that is popular with the little ones to sit on...
Cassie Coffey posted a new Topic
Tuesday, May 23, 2023 at 12:49 PM
Front Desk Facilitation
Hello!
We're working on ways to incorporate play at the front desk. Do you have any examples of ways your front desk team encourages a playful atmosphere at the desk and/or interacts with guests beyond general customer service?
Best,
Cassie
We're working on ways to incorporate play at the front desk. Do you have any examples of ways your front desk team encourages a playful atmosphere at the desk and/or interacts with guests beyond general customer service?
Best,
Cassie
Cassie Coffey posted a reply on Re: What do you call your floor staff?
Tuesday, May 23, 2023 at 12:48 PM
Said: Guest Experience Facilitators (includes those at the front desk and facilitating in the exhibits).
Madai Favaro posted a reply on Re: What do you call your floor staff?
Monday, May 22, 2023 at 9:16 PM
Said: We call our floor team "Playologists" because they are experts on play! They help maintain a fun and safe learning environment while also hosting programs like storytimes and games throughout the day!
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