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RECENT ACTIVITY
Blythe Romano posted a new Topic
Friday, Feb 2, 2024 at 12:43 PM
What role can your museum play in providing digital programming/resources for your community?
ACM, alongside Rockman et al Cooperative and Knology, has developed a survey as part of a grant funded by the Institute of Museum and Library Services (IMLS), to collect information from museum members, visitors, and non-visitors about their digital programming preferences for young children.
This survey builds on two years of research with children’s museum members and visitors acr...
This survey builds on two years of research with children’s museum members and visitors acr...
Maria Obiols posted a reply on Re: Collecting Emails
Friday, Feb 2, 2024 at 12:35 PM
Said: Looks like we're all in the same boat... We ask for an email if they want a receipt, but staff are instructed not to insist. We are also thinking about asking for a zip code, but are also hesitant to put another item on the staff's chec...
Ady Brady posted a reply on Re: Collecting Emails
Friday, Feb 2, 2024 at 12:07 PM
Said: We are considering this question and process as well - My initial thought it to have the front desk team ask for it when they ask for the zip code of visitors. The two major challenges we might face 1) over complicating the che...
Megan Dietz posted a reply on Re: Collecting Emails
Friday, Feb 2, 2024 at 11:45 AM
Said: We have guest log books at two of our locations, and get some emails that way, but also are missing out on the majority of visitors, so I am interested to hear what others are doing as well!
Collecting Emails
Hi all, we are trying to figure out the best way to collect emails from guests who purchase walk-up tickets. While we can gather emails from memberships and reservations, a significant number of our tickets are sold on a walk-up basis. We currently send a feedback survey to guests after their visit, but we miss out on the majority of our visitors using this approach. We've considered asking guests for their emails during ticket purchase, but we want to avoid any unnecessary delays during...
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