Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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RECENT ACTIVITY
Meghan Kelly posted a reply on Re: Customer Service Training
Thursday, Sep 21, 2023 at 4:58 PM
Said: Hi Claire,I am currently finishing a new customer service methodology and training program for our museum. I had inherited a training program that was heavily influenced by Disney when I started here two years ago. I was working...
Wendy Keller posted a reply on Re: Mobile museum to “big vision” museum examples
Thursday, Sep 21, 2023 at 4:46 PM
Said: We started in an interim space for 4 winters, then closed that to fundraise full time for a couple years, then started outreach and operated as outreach only for 3 years while we continued fundraising for our building, then opened our d...
Danielle Lafreniere posted a reply on Re: Customer Service Training
Thursday, Sep 21, 2023 at 4:46 PM
Said: Our Guest Services leadership team did the online Disney training and it was very helpful. Happy to answer questions, danielle.lafreniere@moxi.org
Kenady Wilson posted a reply on Re: Mobile museum to “big vision” museum examples
Thursday, Sep 21, 2023 at 4:43 PM
Said: We (Children's Museum of Central Oregon) are currently working towards doing this, but are still in the early stages.
Dennise Day posted a reply on Re: Customer Service Training
Thursday, Sep 21, 2023 at 4:36 PM
Said: I actually attended the Disney training and we had them come out in 2020 and are having them again next month. Feel free to email me at dday@unionstation.org if you have specific questions. I would be happy to help if I can....
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