Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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Lilliana Maflin posted a reply on Re: "Who To Call" List for Guest Services
Friday, Apr 28, 2023 at 6:08 PM
Said: I'm not sure this is exactly what you are referring to, but we struggle with our floor team knowing who to go to for what. This document was created to help.
Valentina Cardona posted a reply on Re: "Who To Call" List for Guest Services
Friday, Apr 28, 2023 at 2:17 PM
Said: Hello there! I created something along the same lines. We have a shared Guest Services Google Drive where I have created a spreadsheet with the names of all staff members who would receive calls for one reason or another. Beside their n...
Shelby Kellner posted a reply on Re: End of Birthday Party Procedures
Friday, Apr 28, 2023 at 10:15 AM
Said: We have had similar issues in the past. We make sure to spell out in communication before a party that you have 15 minutes to clean up the birthday party room, and then a $15/15-minute charge begins occurring. We still have issues with ...
Deyaneira Vega posted a reply on Re: End of Birthday Party Procedures
Thursday, Apr 27, 2023 at 3:53 PM
Said: Hi! From my experience, this is something that may take some trial and error. It took us some time and many different approaches to navigate this issue. Communicating expectations beforehand has been a huge help (before booking, at time...
Valarie Reyes posted a reply on Re: End of Birthday Party Procedures
Thursday, Apr 27, 2023 at 3:50 PM
Said: We have had this problem as well. Our birthday parties have 2 hours for party and clean up. We give them up to 15 minutes before to decorate and such. Unfortunately we do not have a party room and our parties are held in our atrium. Our...
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