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RECENT ACTIVITY
RON BORSELLINO posted a reply on Re: Strategies for Handling Guests that Arrive ...
Monday, Mar 7, 2022 at 4:17 PM
Said: we have the same problem and would love to hear any ideas, but I'm afraid people don't read.
Ultima Castro posted a reply on Re: Strategies for Handling Guests that Arrive ...
Monday, Mar 7, 2022 at 3:39 PM
Said: I would say this is likely unavoidable- we also experience this on Mondays. We don't typically have staff near our entrance on Monday, so people make their way elsewhere on their own. If our staff are nearby, we do speak with them...
Kahla DeSmit posted a reply on Re: Strategies for Handling Guests that Arrive ...
Monday, Mar 7, 2022 at 3:01 PM
Said: No strategy, but would love to hear! We also have this problem.
Nick Linell posted a new Topic
Monday, Mar 7, 2022 at 2:56 PM
Strategies for Handling Guests that Arrive on Closed Days
Our Museum is closed on Mondays, which is reflected on Google and all social media platforms.
We also have a permanent Hours sign in our entryway, and we place a Closed sign outside of our front doors each Monday.
Despite this, we still have a number of families that show up hoping to play, and we let them know we are closed.
I am wondering if anyone has learned any strategies for ensuring your community knows which days you are closed, or for best handling guests when t...
We also have a permanent Hours sign in our entryway, and we place a Closed sign outside of our front doors each Monday.
Despite this, we still have a number of families that show up hoping to play, and we let them know we are closed.
I am wondering if anyone has learned any strategies for ensuring your community knows which days you are closed, or for best handling guests when t...
Julie Boam posted a reply on Re: Procedure for staff witnessing potential abuse
Monday, Mar 7, 2022 at 12:20 PM
Said: I like this form, BUT how do you get the information from the guests who are involved in the incident? If the incident is heated I would be wary of asking the staff to get the names, phone numbers, emails, etc. I can't imagine tha...
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