Welcome to ACM Groupsite - ACM's Online Community!


ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.


The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.

FEATURED DISCUSSION

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The Association of Children’s Museums (ACM) is proud to partner with We Can Do This (https://wecandothis.hhs.gov/), the COVID-19 public education campaign of the U.S. Department of Health and Human Services (HHS).  ACM will collaborate with children’s museums and related organizations across the U.S. to share critical information about the avail...

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RECENT ACTIVITY

Said: We have also implemented passing credit card fees on to our patrons. This is the norm practically everywhere, therefore we have not had any pushback about it. Dyvar Anderson-WrightDatabase & IT ManagerKnock Knoc...
Said: Hi Stephanie, For online purchases, I think this is usually done as a “transaction fee” added per ticket or per order in the Cart. For years, Oakland Zoo had a $2 transaction fee and we got almost zero complaints, probably because it was so...
Said: Outside of raising ticket prices to absorb the CC charges, I feel the lowest bar is to offer patrons a checkbox option to pay the credit card fees if they would like to do so. On the subject of fees, I know that PayPal has a 1.99% rate ...
Said: Hey Stephanie,In 2022, we began passing credit card processing fees to visitors. The feedback was neutral at the time, with no major complaints or pushback. Now, everyone is used to it. The most difficult part of the ...
Said: We implemented optional credit card processing fees for online transactions last summer and I haven't had any complaints from Members. I think optional is a good way to go, as many folks don't mind but some folks would likely complain i...