Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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RECENT ACTIVITY
Jamie McDowell posted a reply on Re: Membership Renewal Rates
Friday, Oct 16, 2026 at 11:38 AM
Said: Haha, sorry about that!Our renewal rate average over the last 3 years is 47%.
Meg Hagen posted a reply on Re: Membership Renewal Rates
Friday, Oct 16, 2026 at 11:32 AM
Said: Hi Jamie! Thanks for the reply! My apologies for the confusion on the renewal rate part. I am more looking for what percentage of your members renew their memberships. I like the idea of sending out the survey with the final re...
Jamie McDowell posted a reply on Re: Membership Renewal Rates
Friday, Oct 16, 2026 at 9:38 AM
Said: Hi Meg!We have had renewal rates in the past but stopped them a number of years ago. We didn't feel like saving $10-15 had any real bearing on renewals. We do send out email notices for the month of expiration, one m...
Membership Renewal Rates
Hi All!
We are just over one year in and just in the first month of working through membership renewals. I've read some awesome posts about Membership Renewal reminder cadence. Our Board is looking for any guidance on what average renewal rates are so we can have a general benchmark. Do you ever send out surveys for those who don't renew for feedback on why they didn't renew?
Appreciate anyone that's willing to share the renewal rates!
Gratefully,
Meg
We are just over one year in and just in the first month of working through membership renewals. I've read some awesome posts about Membership Renewal reminder cadence. Our Board is looking for any guidance on what average renewal rates are so we can have a general benchmark. Do you ever send out surveys for those who don't renew for feedback on why they didn't renew?
Appreciate anyone that's willing to share the renewal rates!
Gratefully,
Meg
Jessica Kronberg posted a reply on Re: Inclusive replacement ideas for slide
Thursday, Oct 15, 2026 at 10:29 PM
Said: I'm curious how you access the slide and how much space you have to build outward (does the slide have to end on the blue pad)? That can help guide recommendations for new slides!
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