Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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Antoinette Williams posted a reply on Re: How Do You Handle Disruptive Member Families?
Wednesday, Apr 29, 2026 at 7:14 PM
Said: Hello Amber,Thank you for bringing this up—this is such a real and important topic, especially in smaller, highly interactive environments where one family’s behavior can significantly impact the experience for others...
Angie Potiny posted a reply on Re: How Do You Handle Disruptive Member Families?
Wednesday, Apr 29, 2026 at 4:37 PM
Said: Hi Amber, Sorry to hear you're having these issues! In addition to the general code of conduct for our facility, found here: https://moreheadplanetarium....
Keith Ostfeld posted a reply on Re: bank exhibit ATM interactive help
Wednesday, Apr 29, 2026 at 4:34 PM
Said: Hi all,We do have an ATM system that dispenses cards in place of paper money. Kids get an ATM card when they enter the exhibit that they can use to track their deposits and withdrawls. We've had to do multiple updates over the y...
Liz Scott posted a reply on Re: How Do You Handle Disruptive Member Families?
Wednesday, Apr 29, 2026 at 3:18 PM
Said: Hello,
Thank you for reaching out! I will be out of the office from April 27 - May 2. If you need immediate assistance, please contact lorraine@cbhistory.org or call 503-436-9301.
I will be back in the office May 3 and I'll respond to your...
Amber Clark posted a new Topic
Wednesday, Apr 29, 2026 at 3:08 PM
How Do You Handle Disruptive Member Families?
Hello!
I’m reaching out to gather insight on how other children’s museums handle situations involving member families whose behavior is consistently disruptive to other guests.
We are a small museum (approximately 4,000 square feet), so guest behavior is highly visible and has a significant impact on the overall experience. We are currently dealing with a member family whose children frequently ignore our safety guidelines: running, throwing items, and...
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