Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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RECENT ACTIVITY
Brittany Waxman posted a reply on Re: Employee Handbook - Guest Policy
Friday, Apr 24, 2026 at 5:21 PM
Said: We're planning to try out staff memberships as a benefit. Those memberships will include the staff member and their immediate family as well as 10 transferrable guest passes a year. The hope is that this will allow for a continuation of...
Katie Young posted a reply on Re: Employee Handbook - Guest Policy
Friday, Apr 24, 2026 at 4:09 PM
Said: We provide a membership to all employees as a benefit. We just added to our handbook that employees visiting the museum on their off time are not working, nor should be asked to work...
Amanda Lotts posted a reply on Re: Policy & Practice around service & emotiona...
Friday, Apr 24, 2026 at 10:06 AM
Said: Our outdoor living history museum has farm animals throughout the property, so we work very hard to keep out animals that aren't actual service animals. We always ask the 2 questions allowed under the ADA and post our policy on ou...
Stephanie Cramer posted a reply on Re: Policy & Practice around service & emotiona...
Friday, Apr 24, 2026 at 9:20 AM
Said: I would familiarize your staff on the ADA laws surrounding service dogs. Questions 25 and 26 may be helpful for you: htt...
Susan Ramspacher posted a new Topic
Thursday, Apr 23, 2026 at 7:55 PM
Policy & Practice around service & emotional support animals & museum animals
At Madison Children's Museum we have animals in our care & part of our exhibits - turtles, snake, chickens, and rabbits. We have always asked our visitors with service animals to not visit our rooftop where we keep the animals because the service animal might aggitate our animals. We have been receiving some push back from some visitors and are struggling to enforce the rule uniformly.
Is any other museum in this position? Can you share any policies or practices at your place?
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Is any other museum in this position? Can you share any policies or practices at your place?
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