Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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Emily Woods posted a reply on Re: Summer Camp Payments - Best Practices
Wednesday, Aug 5, 2026 at 12:28 PM
Said: Hi there. We require that they pay-in-full at the time of registration. Our cancellation policy is below. Our payment and cancellation policies are similar to other cultural institutions in our area. We occasionally get requests for pay...
Anna-Dixon Stegall posted a new Topic
Wednesday, Aug 5, 2026 at 12:09 PM
Summer Camp Payments - Best Practices
Hello!
We have just wrapped up our third year of hosting summer camp, and are looking for input on how other museums handle payments. The past three years we have utilized a two step process - each registrant pays a $50 deposit to hold their spot for the camp, then pays the remaining balance at least two weeks before camp starts. This has created some problems with keeping track of registration information and created some confusion for families registering. We are thinking of switchi...
We have just wrapped up our third year of hosting summer camp, and are looking for input on how other museums handle payments. The past three years we have utilized a two step process - each registrant pays a $50 deposit to hold their spot for the camp, then pays the remaining balance at least two weeks before camp starts. This has created some problems with keeping track of registration information and created some confusion for families registering. We are thinking of switchi...
Emily Miranker posted a new Topic
Wednesday, Aug 5, 2026 at 11:58 AM
Bring Civic Learning to Life at Your Museum
Want to bring civic education to your museum to inspire the next generation of engaged citizens?
The League of Women Voters (LWV) has empowered voters and strengthened civic life in America since 1920. With more than a million members and 800+ chapters across all 50 states and D.C., LWV is the most trusted nonpartisan civic organization in the country.
Building on decades of League leaders’ experience in hundreds of communities across the country, wher...
Josh Poole posted a reply on Re: Gathering Visitor Feedback
Wednesday, Aug 5, 2026 at 9:58 AM
Said: Good morning! We follow Meredith's plan almost exactly. We also collect email addresses via a walkup survey at the Admissions Desk (we use Versai and I will say this was a process to get our VSRs in the habit of collecting these emails,...
Meredith DeSantis posted a reply on Re: Gathering Visitor Feedback
Tuesday, Aug 4, 2026 at 11:53 AM
Said: Hi Suzy! We have a membership to SurveyMonkey (about $500 annual fee), and we email a visitor survey to all visitors who have visited every two weeks. We then review the results monthly in our department, and have a larger cross-departm...
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