Welcome to ACM Groupsite - ACM's Online Community!
ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
The ACM Member Resource Community and Hand to Hand Community are benefits for ACM members. If you are interested in joining ACM, contact Membership@ChildrensMuseums.org.
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RECENT ACTIVITY
maria Cabel posted a reply on Re: Auto-renewal for Memberships
Wednesday, May 8, 2024 at 9:14 AM
Said: We use Versai and have our payments go through Worldpay. Versai offers membership renewals however they do not have the ability to offer this online. You have to physically come into the museum and then the cashier would then ask them i...
Jordan Towle posted a reply on Re: Auto-renewal for Memberships
Wednesday, May 8, 2024 at 9:12 AM
Said: During COVID, our museum was testing out different ways to capture income for the museum- one of which was a "monthly" membership. The concept was that it was still a yearlong commitment, but the annual fee would be broken up into twelv...
Krista Dawson posted a reply on Re: Museum Playful Learning Collective - Our fi...
Wednesday, May 8, 2024 at 8:18 AM
Said: HI, In Richmond, we have a childcare in our space but it is run by the YWCA and they pay a minimal rent. If you want more details, please reach out! We do joint trainings, test programs and exhibits with their students and they enjoy ac...
Christina Melton posted a reply on Re: Auto-renewal for Memberships
Wednesday, May 8, 2024 at 12:24 AM
Said: We use Altru and we do offer an annual renewal option and don't have many who "check" the box to implement that recurring renewal. Occasionally, those who have signed up, will ask for a refund after the renewal charge has been debited. ...
Kimber Kuhl posted a new Topic
Tuesday, May 7, 2024 at 4:43 PM
Auto-renewal for Memberships
Our team is exploring what it would look like to allow members to opt-in to autorenewal, and we are curious if any of our children's museum friends already do this and what their experience has been.
A few questions to kick off the conversation.
1. What is your opt-in rate?
2. Do you offer an incentive, like a discount or additional months of membership free, to encourage opt-in?
3. Has the opt-in autorenewal created any customer service challenges? Any other challe...
A few questions to kick off the conversation.
1. What is your opt-in rate?
2. Do you offer an incentive, like a discount or additional months of membership free, to encourage opt-in?
3. Has the opt-in autorenewal created any customer service challenges? Any other challe...
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