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ACM Groupsite is the Association of Children's Museums' central hub online. It's a space where children's museum staff, stakeholders, and partners can view upcoming events from ACM, network with other children's museum professionals, and ask for advice, share ideas, and access resources on our discussion boards.
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Cassie Coffey posted a new Topic
Tuesday, May 23, 2023 at 12:49 PM
Front Desk Facilitation
Hello!
We're working on ways to incorporate play at the front desk. Do you have any examples of ways your front desk team encourages a playful atmosphere at the desk and/or interacts with guests beyond general customer service?
Best,
Cassie
We're working on ways to incorporate play at the front desk. Do you have any examples of ways your front desk team encourages a playful atmosphere at the desk and/or interacts with guests beyond general customer service?
Best,
Cassie
Cassie Coffey posted a reply on Re: What do you call your floor staff?
Tuesday, May 23, 2023 at 12:48 PM
Said: Guest Experience Facilitators (includes those at the front desk and facilitating in the exhibits).
Madai Favaro posted a reply on Re: What do you call your floor staff?
Monday, May 22, 2023 at 9:16 PM
Said: We call our floor team "Playologists" because they are experts on play! They help maintain a fun and safe learning environment while also hosting programs like storytimes and games throughout the day!
Steven Dorand posted a reply on Re: Golf Exhibit
Monday, May 22, 2023 at 8:38 PM
Said: Hannah,My group years ago did the raceways type golf ball exhibit at Children's museum like Boston has. It was very successful with all ages. We have also done City Putt here in New Orleans in City Park. Family...
Jeanne Bennett posted a reply on Re: What do you call your floor staff?
Monday, May 22, 2023 at 7:45 PM
Said: We don't have a bricks and mortar museum yet but for our Mobile Children's Museum, we call the stay "PlayMakers."
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